AI virtual person from a Vietnamese company with a response speed of under 1 second, aiming to become a brand ambassador

This is a result of the development work by ADT Global, aimed at providing brand ambassadors and KOLs capable of interacting as naturally as a human.

2023 was the breakout moment for services using generative AI, which hold a vast amount of knowledge and interact with people as naturally as people communicate with one another. The pioneering and most famous product is certainly still ChatGPT from OpenAI, which, beyond handling simple conversation, can solve math problems, write code, draft text, and more.

However, experts have also pointed out that ChatGPT is still just a foundational technology for developing more advanced and easier-to-use answering machines. One of them is an AI human product named “Hạ Vy,” from the Vietnamese technology company ADT Global. She can be considered an AI character with more “flesh and blood” than ChatGPT, designed as a female character with a full range of facial expressions, dressed in a traditional Vietnamese áo dài.

Hạ Vy is modeled in full body and can interact with users by voice through a microphone. According to an announcement from an ADT Global representative, she has context recognition and achieves the fastest response speed: 0.1 seconds to respond with 50 words in context. In addition, her speech-to-text processing speed is the fastest at 0.1 seconds for 50 words (an average of 3-5 characters per word). Her text-to-speech speed is the fastest too, under 2 seconds for 50 words (an average of 3-5 characters per word). The visuals (more than 10 facial expressions) and body movements are also adjusted to fit what is being said.

So how will virtual humans like Hạ Vy be applied in everyday life? ADT Global says that because this is a Vietnamese-made product, the AI core contains training data that is entirely controlled by the business. By limiting the amount of input data used for training, generative AI will take the form of “AI for situation” and operate only within the scope the business permits.

ADT Global’s technology for creating hyper-realistic virtual humans: ADT Global: The Company Owning Technology to Create Hyper-Realistic Virtual Humans – ADT Global — AI, Physical AI & Interactive Technology

Take a simple example: the Ha Vy version that we ‘met’ at the Vietnam Innovation Expo 2023 was trained to know all about the expo itself and would only answer related questions. When launched to the market, ADT Global’s AI characters will become brand representatives and will have a solid understanding of official information about the company’s products and services.

Each virtual human will have a different look to suit each business’s intent, along with very “human” details such as a name, year of birth, gender, occupation, and interests, and will be active on social media platforms too. Using AI as an influencer in place of a real person will help control the brand’s media image more tightly and avoid unwanted scandals that would directly affect the business’s image.

To accurately assess the commercial potential of digital ambassadors, organizations first need to clearly define what an AI Digital Human is in the context of modern governance. It isn’t just a sophisticated 3D graphic shell, but a comprehensive multi-tasking communication system. Mastery of this technology was strongly affirmed when the Vietnamese AI virtual human platform recorded an impressive response speed of under 1 second. This processing performance thoroughly resolves the latency barrier, ensuring natural, completely seamless communication between users and the digital environment.

The appeal and feasibility of this platform continued to be demonstrated when Vietnam’s first AI Digital Human model became the center of attention among industry professionals. Beyond the technology-demonstration stage, integrating this generation of Vietnamese AI Digital Human is becoming a strategic lever for large corporations. This solution lets businesses fully automate 24/7 interaction channels, deeply personalize every touchpoint, and set an entirely new standard in strategies for elevating the customer experience.

By MĐức – Kênh 14